Frequently asked questions

Is Paddler free?

Yes. Paddler is free for players and organizers, with every feature included. Join a club or start your own, run open play and play ranked games without paying a thing.

Who is Paddler for?

Pickleball players who want good games, the organizers who keep the courts moving, and the clubs that bring everyone together. People play with it in the Philippines and the US, and it works anywhere there's a court.

How does the open play queue work?

The organizer creates an open play session and checks players in as they arrive. From there, the queue sets fair games on every court by itself, so nobody has to work out who's up next. Players see their spot in line on their phones.

How do ranked games count?

After a ranked game, every player can approve or deny the score until the session ends. A single deny throws the game out, so your rank only moves on scores nobody disputed.

What are the ranks?

There are six tiers, from lowest to highest: Bronze, Silver, Gold, Platinum, Diamond and Divine. Each tier has five levels, I to V, so you can see how close you are to the next one. Singles and doubles each have their own rank.

Can my club run tournaments?

Yes. Your club can run a tournament with a live bracket in single elimination, double elimination or round robin.

Do I need to download an app?

No. Paddler works in your phone's browser at paddler.gg, so there's nothing to install. It works on a computer too.

How old do I need to be?

You need to be at least 13. If you're under 18, you need a parent or guardian's permission to use Paddler.

Is Paddler safe for teens?

Players under 18 get extra safety rules. An adult can only send them a friend request if they share a club or a session, and can only chat with them once they're friends. Photos are off in any chat with a teen, and people who aren't their friends can't see their age, birthday, city, clubs or friends list.

How do I contact you?

Email the Paddler team from the contact page. To report a player or a message, use the Report button in the app.

Ready for your next session? Sign up or find a club.